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Getting started

Plans and billing

What each plan includes, what counts as a listing, and how to upgrade, change or cancel.

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The plans

FreeStarterProTeam
Price$0$29/month$79/month$199/month
Listings1, to try Instora10 a monthUnlimitedUnlimited for every agent
Agents111Up to 10
Listing pages, QR codes, agent pageyesyesyesyes
Leads, alerts, follow-ups, open houses, seller leads, reportsyesyesyesyes
Your logo and brand color, no "Powered by Instora"yesyes
PDF kit and bulk PDF exportyesyes
Social graphicsyesyes
Pitches for listing appointmentsyesyes
Shared team listings and rolesyes
SupportEmailEmailPriorityPriority

Prices are in US dollars. Taxes may apply. Where it's offered, paying yearly for Pro or Team gets you two months free. Starter is monthly only, because its 10 listings reset each month.

What counts as a listing

Each time you generate a kit uses one listing, and so does regenerating a kit for an existing listing. Viewing, copying, editing a listing's details, changing its status, scheduling open houses and everything lead-related are free.

A pitch only counts once you publish it with I won the listing.

On Starter, your 10 listings reset each time your monthly payment goes through. You'll get an email when you've used 80%. The free listing never resets.

Upgrading

Go to Billing, choose a plan and pay with a card through Stripe (Visa, Mastercard, American Express, Discover). Your plan changes as soon as the payment goes through.

Changing or cancelling

Billing → Manage subscription opens Stripe's billing portal, where you can switch plans (Stripe shows exactly what you'll be charged or credited before you confirm), update your card, download invoices or cancel.

If you cancel, you keep your plan until the end of the period you've paid for. After that you're on Free: your listings, pages and leads stay, but you can't generate new kits beyond the free one, and Pro features (branding, PDF, graphics, pitches) switch off.

If a payment fails

Stripe retries, and you get an email. Update your card in Billing → Manage subscription. Your plan keeps working while Stripe retries.

Teams

The Team plan is paid by the team's owner and covers every member. See Teams.

Still stuck? Use the Help button in your dashboard, or contact us.